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If your friends and family drive you, we pay them back
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Care Providers
Schedule members’ rides
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Drivers (NEMT)
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Join our NEMT network
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Book, track, or manage rides
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Manage routes and more
Submit miles for reimbursement
Send miles so your driver gets paid back
Care provider sign in
Schedule and track rides for members
Health plan sign in
View program performance data
Download the MySafeRide app
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Resources
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Why SafeRide
Rides that just work
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Drivers where you need them
Urban and rural coverage
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Work at SafeRide
Open roles and benefits
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Partnerships with fleets and owner operators
Connect with us
We’re here to help
Resources
White Papers
Latest research, updates, and best practices on care access in Medicaid and MA
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Perspectives on NEMT, benefits, and more
Case Studies
Evidence-based results with clients and partners
Company News
Updates from SafeRide
Why SafeRide
Rides that just work
Simple access to care for members
Built for your plan
Customized to your benefits and workflows
Drivers where you need them
Urban and rural coverage
See performance now
On-time, fulfillment, feedback, more
Company
Who we are
Our mission and team
Work at SafeRide
Open roles and benefits
Join our NEMT network
Partnerships with fleets and owner–operators
Connect with us
We’re here to help
Resource
center
Discover industry news, thought leadership, company updates, and more.
White Paper
5 Trends Impacting Medicare Advantage in 2026
The latest developments in the Medicare Advantage landscape, from star ratings and supplemental benefits to a shrinking number of MA plans—and how they are affecting health plans and enrollees across the nation.
November 11, 2025
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Blogs
Case Studies
White Papers
Press Releases
Webinars
One Pagers
Blog
How Specialized Health Plans Benefit Adults Living with Chronic Conditions
As chronic conditions and C-SNPs to better support them rise, health plans continue to seek innovative benefit partners that ensure vulnerable members have access to life-sustaining care. Learn how SafeRide tailors benefits for chronic conditions.
December 14, 2023
Blog
Tackling Declining 2024 Star Ratings and Enhancing Member Experience with Customizable Transportation Benefit Programs
As the 2024 star ratings decline to 4.04 out of five stars, implementing an innovative and tailored transportation program can significantly boost star ratings, positioning an MA plan well ahead of competitors in 2024 and beyond.
December 12, 2023
Blog
Driving Equity and Access in California’s CalAIM program with Tech-Enabled NEMT
The California Advancing and Innovating Medi-Cal (CalAIM) initiative is transforming Medi-Cal, including how patients can maintain reliable access to care with transportation.
December 8, 2023
Blog
Driving Member Experience: Importance of Diversity in Transportation Providers and Internal Teams
November 10, 2023
White Paper
The Toll of Medicaid Redetermination on Children: A Cause for Concern in California and Beyond
Children continue to be one of the most vulnerable populations amid Medicaid policy changes. Learn what's at stake and how this population can be better protected moving forward.
November 2, 2023
White Paper
Improving Access to Care for Florida’s Most Vulnerable Populations
Amid the post-pandemic Medicaid redetermination period and as one of the largest states in Medicaid enrollment, Florida’s policy changes have been put under the microscope. Learn how the state is supporting access to care long-term.
October 16, 2023
Press Release
SafeRide Health Continues Growth in Improving Access to Life-Sustaining Care with Series C Funding
SafeRide Health— the leading technology-first platform connecting patients of the nation’s largest Medicaid, Medicare Advantage, and provider programs to life-sustaining care— announced its Series C funding.
October 5, 2023
Blog
What to Expect as a Member of SafeRide’s Tier 1 Supplier Network Program
SafeRide brings a new approach to NEMT providers offering a tiered network structure. For our Tier 1 suppliers, partnering with SafeRide is a win-win. Learn more about what our Tier 1 suppliers expect as part of our program.
September 29, 2023
White Paper
Supporting Special Needs Plans with Member-Centric Benefit Design Principles
This white paper explores how considering several key product design principles can assist health plans in developing tailored Special Needs Plan (SNP) benefit programs that effectively meet the requirements of these vulnerable populations.
September 25, 2023
Blog
Virginia’s Cardinal Care RFP: Filling the Void for Efficiency, Transparency, and Innovation
The recent Virginia Cardinal Care RFP brings in a new era of Medicaid for the state. Learn how the state will go about achieving these new goals.
September 20, 2023
Blog
How Medicaid Managed Care Health Plans Can Align with Ohio’s Next Generation Managed Care Program
The new Next Generation Medicaid Program in Ohio looks to close health equity and care gaps, like transportation, with an elevated focus on the individual and not the business of managed care. Learn more about the needed shift in Ohio.
September 8, 2023
Blog
Providing a Transportation Benefit to Promote Economic Self-Sufficiency for Medicaid Members in Florida
As with many states, Florida's Medicaid redetermination process has faced considerable challenges. Learn about what the future holds for Florida Medicaid and how ancillary benefits can help.
August 24, 2023
Blog
Every Ride, and Relationship, Matters: A Closer Look at SafeRide’s NEMT Network
At SafeRide Health, we’re determined to change the narrative by digitizing the connected network and creating collaborative relationships that benefit all stakeholders—NEMT providers, health plan members, their health plans, and their care providers.
August 16, 2023
Blog
The Do’s and Don’ts of NEMT Brokers for Medi-Cal
With added complexities of how non-emergency medical transportation (NEMT) brokers support California Medicaid (Medi-Cal) managed care health plans, it's important to understand what NEMT brokers can and can not do to support plans.
August 8, 2023
Webinar
Webinar On Demand: Supporting Dual Eligible Special Needs Plan Members with Best-in-Class NEMT Benefits
Expert Lana Djordjevic, Director of Growth & Strategic Markets at Priority Health, and SafeRide CRO Andy Auerbach discuss the merits of member-centric design and why it’s essential for meeting the diverse set of SNP member needs.
August 4, 2023
Blog
Priority Health on the Current State of Special Needs Plans and What Drives Member-Centric Design
In a recent webinar, Lana Djordjevic, Director of Growth & Strategic Markets at Priority Health, and SafeRide CRO Andy Auerbach discussed the merits of member-centric design and why it’s essential for meeting the diverse set of SNP member needs.
August 4, 2023
Blog
Significance of Recently Proposed CMS Changes for Medicaid and CHIP Managed Care Quality Rating System
The proposed Medicaid and CHIP Quality Rating System from the CMS has a significant impact on all of Medicaid managed care. Learn about the implications the new federal rating system.
July 27, 2023
Blog
SafeRide Health Platform Secures HITRUST Certification, Meeting the Highest Privacy and Security Standards in Healthcare Data and Information
The SafeRide Manager transportation platform has earned the HITRUST Risk-based, 2-year (r2) Certification. Find out more about HITRUST and how SafeRide Health's Manager transportation platform met the stringent privacy and security standards.
June 29, 2023
Press Release
SafeRide Health Achieves HITRUST Risk-based, 2-year (r2) Certification to Further Mitigate Risk in Third-Party Privacy, Security, and Compliance
June 29, 2023
Blog
7 Ways Medicaid Managed Care Health Plans Can Improve Member Engagement
With the Medicaid redetermination period underway, member engagement matters more than ever. Learn seven potential ways Medicaid managed care health plans can boost their member engagement.
June 27, 2023
Blog
What Our Brand Pillars Mean to Us
As part of our recent brand refresh, we are guided and constantly reminded of three overarching brand pillars—Access, Visibility, and Efficiency. Learn from some of our own team members what each of these mean to them.
June 26, 2023
Blog
Why We Rebranded: A New Identity for SafeRide Health
We’re excited to unveil a new SafeRide brand identity that better conveys our mission, vision, and how our technology and services are transforming non-emergency medical transportation (NEMT).
June 13, 2023
Case Study
Case Study: How SafeRide Health Reduced No-Shows by 63% and Call Center Volume by 30% with Flexible Rides
Through its innovative partnership with Lyft, SafeRide Health empowers health plans to simplify NEMT and improve member outcomes and experience.
June 6, 2023
One Pager
SafeRide Special Needs Plans Solutions
Learn how SafeRide helps Special Needs Plans (SNPs) customize their transportation benefit to meet the needs of high acuity members while delivering an optimal experience
June 5, 2023
One Pager
SafeRide Tier 1 Supplier Network Overview
Learn about the exclusive benefits our Tier 1 partners get to enjoy when joining our nationwide digitized transportation network
June 5, 2023
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