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Discover industry news, thought leadership, company updates, and more.
White Paper
White Paper: Lessons Learned from Medicaid Redetermination
Explore the impact of Medicaid redetermination and its unprecedented churn, with 25M+ individuals disenrolled from a record high of 94.5M.
December 9, 2024
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One Pagers
Blog
Better Access to Care & Less Fraud, Waste, and Abuse
By pulling opposite NEMT levers—getting people the transportation they need while also minimizing FWA—it’s possible to keep utilization steady and effective.
December 2, 2024
Blog
How Shakeups to Medicare Advantage Will Impact Health Plans, Members, and Providers in 2025
Seniors are still flocking to private Medicare Advantage plans for their low premiums and expanded benefits such as vision, dental, and medical transportation (NEMT), but the landscape is changing in the year ahead.
November 11, 2024
Blog
Transporting Members to Care in Crowded Cities, Small Towns, and Everywhere In Between
There are challenges and opportunities when providing non-emergency medical transportation (NEMT) in big cities like Chicago: There’s plenty of rideshare supply, but also heavy traffic and more complicated infrastructure.
October 24, 2024
Blog
How SafeRide Health’s Culture is the Secret Sauce that Fuels Individual and Company Growth
Known for its excellent service to health plans and their members, SafeRide is now being recognized as a Top Workplace for Remote Work, Employee Well-Being, and Professional Development. Employees don’t seem surprised.
October 17, 2024
Blog
The Growth of Managed Long-Term Services and Supports
Many states have integrated Medicare and Medicaid coverage for dual-eligible populations, contracting with managed care organizations to ensure vulnerable members get the care and benefits they need.
September 30, 2024
Blog
Working Together to Control Healthcare Fraud, Waste, and Abuse
Fraud, Waste, and Abuse Prevention and Control is an important value-add for every health plan, helping to control costs and ensure that members can get the crucial care they need, when they need it.
September 23, 2024
White Paper
White Paper: Meeting the Healthcare Needs of Illinois' Medicaid Enrollees
Rural residents in Illinois—and around the country—face unique healthcare challenges, from provider shortages to transportation insecurity. Learn about the Illinois Medicaid landscape and strategies to improve access to care for state residents.
September 6, 2024
Blog
Building a Medical Transportation Network that Stands Apart
In Florida, SafeRide Health works with caring, dedicated, and professional transportation providers who serve as a crucial link in Medicaid enrollees’ healthcare journey.
September 4, 2024
Blog
As More People Enroll in MA Special Needs Plans, Supplemental Benefits Follow
A new KFF analysis sheds light on changes in how Medicare Advantage individual plans and special needs plans cover supplemental benefits.
August 19, 2024
White Paper
Medical Transportation in Focus: A Growing, Key Role in Improving Care Access and Health Outcomes
A SafeRide Health survey of health plan executives and healthcare professionals about the most pressing social determinants of health, the state of non-emergency medical transportation, and how those forces intersect for people across America.
August 14, 2024
Blog
Good Service Is Good Business—and Medical Transportation Is No Exception
SafeRide Health Chief Commercial Officer Andy Auerbach reflects on the company’s first-of-its-kind NEMT industry survey and a top concern expressed by health plan leaders: the need for better service.
August 1, 2024
Blog
How Does the Healthcare Industry View Non-Emergency Medical Transportation?
SafeRide Health conducted a first-of-its-kind industry survey to find out. Spoiler alert: Transportation matters (a lot).
July 10, 2024
Blog
Building Healthcare’s Transportation Infrastructure
SafeRide Health CEO and Co-Founder Robbins Schrader talks about the company’s fast growth, its unchanging mission, and the will it takes to be an entrepreneur.
June 28, 2024
Blog
A Bright Spot for Medicaid in Florida
With a 98% fulfillment rating in the Sunshine State, SafeRide Health is improving non-emergency medical transportation, one member at a time.
June 20, 2024
Press Release
SafeRide Health CEO and Co-Founder Wins EY Entrepreneur of the Year 2024 Gulf South Award
Entrepreneur of the Year candidates are chosen based on their ability to create long-term value through entrepreneurial spirit, commitment to their purpose, and the demonstration of growth and substantial impact.
June 14, 2024
Blog
Can Medi-Cal’s Transportation Benefit Be Better?
Amid changes to California’s Medicaid program, SafeRide Health takes another look at ways the state and managed care programs can improve transportation benefits.
May 16, 2024
Blog
Improving Access to Mental Health Treatment
Mental health conditions have risen dramatically over the past decade. When your friend or loved one needs treatment, SafeRide wants to be part of the solution ensuring they have access to that life-sustaining care.
May 13, 2024
Blog
3 Ways to Improve Member Experience and Engagement
Supporting person-centered care for Medicare Advantage health plan members requires listening to each member and tailoring communication to individual preferences and plan messaging goals.
April 30, 2024
Blog
CMS Announces New Changes to Medicare Advantage Rates and Policies
Insurance advocacy groups say the base payments are insufficient given growing utilization and healthcare costs—and add more uncertainty with additional changes to MA on the way.
April 19, 2024
Blog
Medicaid Redetermination, One Year Later
As states work to again determine eligibility for millions of beneficiaries, SafeRide Health is following the impact of redetermination on people who rely on Medicaid coverage.
April 18, 2024
Blog
Measuring and Improving the Member Experience
SafeRide treats every ride as a chance to connect members to crucial care and gather feedback about their experience. That’s led to a Complaints & Grievances rate well below industry average—and a commitment to respond immediately when they do occur.
April 10, 2024
White Paper
A View of Medicaid in 2024: How Changes in Enrollment, Spending, and Policies are Impacting Vulnerable Populations
As states work to complete the unwinding of pandemic-era policies, lawmakers and Medicaid administrators are working to balance financial realities, enrollment shifts, and efforts to ensure healthcare access for low-income residents.
April 4, 2024
Blog
It’s Called “Primary” Care for a Reason
Primary care providers are the first line of defense in helping Medicaid and Medicare Advantage members detect and manage chronic conditions—and stay healthier.
March 21, 2024
Blog
How MA Value-Based Insurance Design Can Advance Person-Centered Care
Medicare Advantage Organizations are adopting VBID plans that offer more flexibility to prioritize high-value care and provide benefits like non-emergency medical transportation for the members who need them the most.
March 11, 2024
White Paper
How Non-Emergency Medical Transportation is Advancing the Next Generation of Managed Care for Ohio’s Medicaid Population
Ohio's Next Generation program lays the groundwork for better population health with quality, accessible care. Learn how a change is coming to better the member experience with tools like technology-first NEMT to better Ohio Medicaid managed care.
March 1, 2024
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