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Discover industry news, thought leadership, company updates, and more.
White Paper
Supporting Special Needs Plans with Member-Centric Benefit Design Principles
This white paper explores how considering several key product design principles can assist health plans in developing tailored Special Needs Plan (SNP) benefit programs that effectively meet the requirements of these vulnerable populations.
September 25, 2023
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White Paper
Entering the Next Decade: What's Ahead for Special Needs Plans in the Evolving Health Plan Landscape
White paper to learn how partnering with a technology-first broker such as SafeRide better serves the higher-acuity patient populations and helps drive higher utilization all while increasing members’ access to care.
May 22, 2023
Blog
How Technology Elevates and Aligns Every NEMT Stakeholder
Health plans and care providers alike have pushed for a change in the antiquated, opaque NEMT system that has long been around. Within the past decade, technology has been a key catalyst in changing the industry for the better at every layer.
May 16, 2023
White Paper
The Evolving Medicare Advantage Landscape: Embracing Industry Changes to Continue Driving Superior Member Experiences
White paper to learn how fully outsourcing your transportation benefit management to a technology-first broker such as SafeRide empowers your MA plan to focus on what matters: optimal member experience, retention, and plan expansion.
May 10, 2023
White Paper
How the Technology-First Broker Model Helps Medicaid Plans Navigate Regulatory Landscapes
Medicaid has long delivered non-emergency medical transportation (NEMT), but the delivery has had to change over the years to meet growing demands.
April 27, 2023
Blog
What the 2024 CMS MA Final Rule Means for Payers, Partners, and More
Earlier this month, the Centers for Medicare & Medicaid Services (CMS) released their long-awaited 2024 Medicare Advantage (MA) final rule. Read the most important updates brought about by the 2024 CMS final rule.
April 17, 2023
Blog
The Impact of Transportation: Care Access and Adherence
No matter where a patient falls on this simplified care continuum, it’s vital to ensure that they are adhering to the care plan laid out by their care provider. Care adherence can decline for many reasons, and non-medical reasons can exacerbate this.
April 11, 2023
Blog
Thoughts on CMS Final Payment Ruling for Medicare Advantage
At SafeRide Health, we are committed to helping the country’s most vulnerable Medicare Advantage (MA) and Medicaid member populations access care through non-emergency medical transportation– particularly those in underserved communities.
April 5, 2023
Blog
ViVE 2023: 4 Takeaways and Intersections with NEMT
At SafeRide, we see the digital healthcare revolution to be more of an evolution. Check out our takeaways and intersections with NEMT from ViVE 2023.
April 4, 2023
Blog
Opportunities for Special Needs Plans Amid Medicare Advantage Policy Changes and Medicaid Redetermination
As the healthcare landscape starts to shift back to pre-pandemic measures, health plans face both challenges and opportunities.
March 30, 2023
Blog
Transporting Members Toward Health Equity: The Future of SDoH and Medicare Advantage
As Medicare Advantage plans prioritize their members’ socioeconomic needs and consider new supplement benefits, it’s important to understand the value of adding NEMT for improving the quality of life of members.
March 24, 2023
Blog
Reducing Hospital Readmissions: The Importance of Non-Emergency Medical Transportation for Preventing Missed Follow-up Care
The hospital readmission rate for Medicare members is 20%—higher than any other payer. Removing barriers to care, such as lack of NEMT, could prevent unexpected readmissions and reduce the downstream costs for plans, providers, and patients.
March 8, 2023
Blog
Achieving a Five-Star Rating: How Medicare Advantage Health Plans Can Elevate Member Experience Measures with Digital Non-Emergency Medical Transportation
Medicare Advantage plans should consider partnering with a digital NEMT platform that gives them full, real-time visibility into members’ rides reducing the likelihood of complaints and grievances, and ultimately driving up Star ratings.
February 13, 2023
Press Release
Focus on Member Experience and Technology Position SafeRide Health for Accelerated 2023 Growth
SAN ANTONIO—SafeRide Health, the leading technology-first platform connecting patients to care, announced today the launch of 19 new Medicare Advantage partnerships and growth into six new markets.
January 24, 2023
Blog
Technology-First Non-Emergency Medical Transportation Alleviates Member Grievances
Choosing the right digital NEMT partner can help lower grievance rates below the industry standard of 0.6%. By partnering with an intuitive technology-first NEMT platform like SafeRide, health plans can significantly reduce grievance rates.
January 19, 2023
Blog
Recent Promotions & Appointments to Fuel SafeRide's Growth
As we move into 2023, SafeRide Health is pleased to announce numerous well-deserved promotions and internal appointments across our organization, including two notable ones at the leadership level.
January 5, 2023
White Paper
The Evolution of Non-Emergency Medical Transportation: Digitizing the Dated NEMT Model to Meet Growing Demand from Medicare Advantage Beneficiaries
White paper to learn how SafeRide is moving NEMT further into the future by leveraging advanced technology and customized services to empower health plans to manage their members with more intelligence and control.
January 2, 2023
Blog
How Medicare Advantage Plans Can Utilize NEMT for Better Population Health Management
Prioritizing population health management strategies has helped MA plans manage a complex population. When surveyed, MA plans reported reduced initial hospitalizations, ER visits, and readmissions as a result of implementing targeted interventions.
December 1, 2022
Blog
New Opportunities for Medicaid Transportation with Section 1115 Demonstration Waivers
State Medicaid managed care health plans are seeking to maintain their high level of government compliance and regulation while improving health outcomes in “non-health” areas that can potentially impact social determinants of health (SDoH).
November 15, 2022
Blog
Eliminating the Black Box Situation: Streamlining Member Feedback Collection
For decades, many stakeholders in the non-emergency medical transportation (NEMT) ecosystem have been crippled by the lack of transparency around ride data and member experience.
November 2, 2022
Case Study
Alignment Health Plan & SafeRide Health: Transforming Member Experience with On-Demand Healthcare Transportation
Case study to learn how Alignment Health Plan has leveraged SafeRide’s end-to-end platform to decrease cancellation and grievance rates, achieve high ride fulfillment rates, and more – all key factors in supporting positive member experience.
October 31, 2022
Blog
How Medicaid Managed Care Health Plans Can Better Address SDoHs Including Transportation
While the COVID-19 pandemic strained the healthcare system across the country, it catalyzed a refreshed and more informed approach to caring for Medicaid-eligible populations. This shift is rooted in the need to close the many gaps in health equity.
October 25, 2022
White Paper
The State of Transportation for Medicaid Managed Care Health Plans
For managed care organizations (MCOs) and state Medicaid health plans, transportation isn't new. What's new is how transportation can and should be delivered today.
October 11, 2022
Webinar
Webinar on Demand: Member Experience and Healthcare Transportation Best Practices and Insights
Hear from experts across the care journey for NEMT, including Kristen Hueske, KelseyCare Advantage Director of Account Strategy & Communications, Chase Lafferty, H&M Transport President, and Andy Auerbach, SafeRide Health Chief Revenue Officer.
September 22, 2022
Press Release
SCAN Group Makes Strategic Investment in SafeRide Health
SCAN Group, whose holdings include SCAN Health Plan, one of the nation’s largest not-for-profit Medicare Advantage plans, has made a strategic investment in SafeRide Health.
July 19, 2022
Press Release
SafeRide Health Announces Series B Funding to Transform Access to Care
SafeRide Health, the leading technology-first platform connecting patients to life sustaining care, announced today the close of their Series B.
November 8, 2021
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