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Submit miles for reimbursement
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Download the MySafeRide app
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News and Insights
White Papers
Latest research, updates, and best practices on care access in Medicaid and MA
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Why SafeRide
Rides that just work
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Drivers where you need them
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Open roles and benefits
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We’re here to help
Resources
White Papers
Latest research, updates, and best practices on care access in Medicaid and MA
Articles and Perspectives
Perspectives on NEMT, benefits, and more
Case Studies
Evidence-based results with clients and partners
Company News
Updates from SafeRide
Why SafeRide
Rides that just work
Simple access to care for members
Built for your plan
Customized to your benefits and workflows
Drivers where you need them
Urban and rural coverage
See performance now
On-time, fulfillment, feedback, more
Company
Who we are
Our mission and team
Work at SafeRide
Open roles and benefits
Join our NEMT network
Partnerships with fleets and owner–operators
Connect with us
We’re here to help
Resource
center
Discover industry news, thought leadership, company updates, and more.
White Paper
White Paper: From Fragmentation to Access, Rethinking NEMT in Oregon
Explore how Oregon health plans and state officials can improve coordination, strengthen accountability, and introduce real-time visibility into non-emergency medical transportation programs.
May 4, 2026
All
Blogs
Case Studies
White Papers
Press Releases
Webinars
One Pagers
Blog
The Impact of Transportation: Care Access and Adherence
No matter where a patient falls on this simplified care continuum, it’s vital to ensure that they are adhering to the care plan laid out by their care provider. Care adherence can decline for many reasons, and non-medical reasons can exacerbate this.
April 11, 2023
Blog
Thoughts on CMS Final Payment Ruling for Medicare Advantage
At SafeRide Health, we are committed to helping the country’s most vulnerable Medicare Advantage (MA) and Medicaid member populations access care through non-emergency medical transportation– particularly those in underserved communities.
April 5, 2023
Blog
ViVE 2023: 4 Takeaways and Intersections with NEMT
At SafeRide, we see the digital healthcare revolution to be more of an evolution. Check out our takeaways and intersections with NEMT from ViVE 2023.
April 4, 2023
Blog
Opportunities for Special Needs Plans Amid Medicare Advantage Policy Changes and Medicaid Redetermination
As the healthcare landscape starts to shift back to pre-pandemic measures, health plans face both challenges and opportunities.
March 30, 2023
Blog
Transporting Members Toward Health Equity: The Future of SDoH and Medicare Advantage
As Medicare Advantage plans prioritize their members’ socioeconomic needs and consider new supplement benefits, it’s important to understand the value of adding NEMT for improving the quality of life of members.
March 24, 2023
Blog
Reducing Hospital Readmissions: The Importance of Non-Emergency Medical Transportation for Preventing Missed Follow-up Care
The hospital readmission rate for Medicare members is 20%—higher than any other payer. Removing barriers to care, such as lack of NEMT, could prevent unexpected readmissions and reduce the downstream costs for plans, providers, and patients.
March 8, 2023
Blog
Achieving a Five-Star Rating: How Medicare Advantage Health Plans Can Elevate Member Experience Measures with Digital Non-Emergency Medical Transportation
Medicare Advantage plans should consider partnering with a digital NEMT platform that gives them full, real-time visibility into members’ rides reducing the likelihood of complaints and grievances, and ultimately driving up Star ratings.
February 13, 2023
Press Release
Focus on Member Experience and Technology Position SafeRide Health for Accelerated 2023 Growth
SAN ANTONIO—SafeRide Health, the leading technology-first platform connecting patients to care, announced today the launch of 19 new Medicare Advantage partnerships and growth into six new markets.
January 24, 2023
Blog
Technology-First Non-Emergency Medical Transportation Alleviates Member Grievances
Choosing the right digital NEMT partner can help lower grievance rates below the industry standard of 0.6%. By partnering with an intuitive technology-first NEMT platform like SafeRide, health plans can significantly reduce grievance rates.
January 19, 2023
Blog
Recent Promotions & Appointments to Fuel SafeRide's Growth
As we move into 2023, SafeRide Health is pleased to announce numerous well-deserved promotions and internal appointments across our organization, including two notable ones at the leadership level.
January 5, 2023
White Paper
The Evolution of Non-Emergency Medical Transportation: Digitizing the Dated NEMT Model to Meet Growing Demand from Medicare Advantage Beneficiaries
White paper to learn how SafeRide is moving NEMT further into the future by leveraging advanced technology and customized services to empower health plans to manage their members with more intelligence and control.
January 2, 2023
Blog
How Medicare Advantage Plans Can Utilize NEMT for Better Population Health Management
Prioritizing population health management strategies has helped MA plans manage a complex population. When surveyed, MA plans reported reduced initial hospitalizations, ER visits, and readmissions as a result of implementing targeted interventions.
December 1, 2022
Blog
New Opportunities for Medicaid Transportation with Section 1115 Demonstration Waivers
State Medicaid managed care health plans are seeking to maintain their high level of government compliance and regulation while improving health outcomes in “non-health” areas that can potentially impact social determinants of health (SDoH).
November 15, 2022
Blog
Eliminating the Black Box Situation: Streamlining Member Feedback Collection
For decades, many stakeholders in the non-emergency medical transportation (NEMT) ecosystem have been crippled by the lack of transparency around ride data and member experience.
November 2, 2022
Case Study
Alignment Health Plan & SafeRide Health: Transforming Member Experience with On-Demand Healthcare Transportation
Case study to learn how Alignment Health Plan has leveraged SafeRide’s end-to-end platform to decrease cancellation and grievance rates, achieve high ride fulfillment rates, and more – all key factors in supporting positive member experience.
October 31, 2022
Blog
How Medicaid Managed Care Health Plans Can Better Address SDoHs Including Transportation
While the COVID-19 pandemic strained the healthcare system across the country, it catalyzed a refreshed and more informed approach to caring for Medicaid-eligible populations. This shift is rooted in the need to close the many gaps in health equity.
October 25, 2022
White Paper
The State of Transportation for Medicaid Managed Care Health Plans
For managed care organizations (MCOs) and state Medicaid health plans, transportation isn't new. What's new is how transportation can and should be delivered today.
October 11, 2022
Webinar
Webinar on Demand: Member Experience and Healthcare Transportation Best Practices and Insights
Hear from experts across the care journey for NEMT, including Kristen Hueske, KelseyCare Advantage Director of Account Strategy & Communications, Chase Lafferty, H&M Transport President, and Andy Auerbach, SafeRide Health Chief Revenue Officer.
September 22, 2022
Press Release
SCAN Group Makes Strategic Investment in SafeRide Health
SCAN Group, whose holdings include SCAN Health Plan, one of the nation’s largest not-for-profit Medicare Advantage plans, has made a strategic investment in SafeRide Health.
July 19, 2022
Press Release
SafeRide Health Announces Series B Funding to Transform Access to Care
SafeRide Health, the leading technology-first platform connecting patients to life sustaining care, announced today the close of their Series B.
November 8, 2021
Press Release
KelseyCare Advantage announces new Medicare Advantage transportation benefit in partnership with SafeRide Health
KelseyCare Advantage announces a new Medicare Advantage transportation benefit through a strategic partnership with SafeRide Health, a non-emergency medical transportation technology and services leader dedicated to driving healthier lives.
April 1, 2021
Press Release
SafeRide Health Named Among the “Best Places to Work in Los Angeles” for 2020
SafeRide Health, the leading technology-first NEMT broker, was named as one of the 2020 Best Places to Work in Los Angeles by the Los Angeles Business Journal and Best Companies Group.
August 10, 2020
Press Release
Health Care Industry Veteran Lisa Rubino joins SafeRide Health Board of Directors
SafeRide Health, the leading technology-first NEMT broker, announces the addition of health care industry veteran Lisa Rubino to the corporate board of directors.
May 18, 2020
Blog
SafeRide Health’s Response To Novel Coronavirus 2019/COVID-19
In times of crisis, access to care is more important than ever. SafeRide Health is taking action to keep the communities we serve safe.
March 12, 2020
Press Release
Independent Health announces new Medicare Advantage transportation benefit in partnership with SafeRide Health
Independent Health announces a new Medicare Advantage transportation benefit for 2020 through a strategic partnership with SafeRide Health, a non-emergency medical transportation technology and services leader dedicated to driving healthier lives.
November 1, 2019
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